How to Tell What Someone Feels (Don’t Ask)

A crucial skill in becoming a therapist, or a person, is to find out what another person’s experience has been like. Was an interpretation useful? Did she enjoy the dinner? What was it like for him when I came late?

Because we feel so privileged with respect to knowledge about our private affairs, and because we resent it as undignified if someone else presumes to tell us what we feel, we generally observe the social norms of tact and distance. We ask people what an experience was like for them instead of telling them. The person herself is in a good position to observe her emotional reactions and her thoughts, but she’s not exactly objective. Also, if there’s any sort of political, social, or economic agenda at play, she’s likely to distort her description to serve those needs. In other words, she won’t want to irritate you if you have power over her, and she won’t want to be seen as rude or to cost herself anything.

Even if she is completely committed to honesty, she can only be as good an observer and reporter of her emotions and reactions as she has learned to be. We learn to report our emotions as children by living with people who infer our emotions by observing us, and then they teach us the name of the emotion. If they see a child trying unsuccessfully to unwrap a piece of candy, they tell her she’s frustrated. (If they’re behaviorists, they tell her she’s in extinction, and then they wonder why their kids are so odd.) If they see her brother snatch the candy from her, they tell her she’s angry. Much later, when she tells you she’s frustrated that you started a session late (or showed up late for a dinner), she means that it’s like not being able to unwrap candy. If she tells you she’s angry, she means it’s like having something snatched away.

Many girls are not told that they are angry when something is snatched away. Many girls are told that they are tired. So if you are late and she tells you it’s not a big deal because she’s tired and can’t make a long night of it, what are you to make of that? Another problem is that we can only report our thoughts about what happened if we have had the experience of sharing our thoughts and finding that they are welcome. If certain kinds of thoughts are punished or rejected by parents, we will learn not to have them (or not to share them). We can only be as good reporters of our thoughts as we have learned to be.

Besides the assumption of shared vocabulary when asking someone how they experienced you or any other situation, another problem is that the vocabulary word (the name of the emotion) cannot possibly convey as much interesting and useful information as the analogy conveys. It would be much better if she told you, “It reminds me of my brother snatching my candy for some reason,” or, “It reminds me of not being able to unwrap Kisses.” That’s a point agreed on by psychoanalysts (“let’s see where your thoughts go from here”), behaviorists (verbal behavior is controlled, like any behavior, by discriminative stimuli and escapes punishment via metaphor) and systems theorists (patterns matter more than names of patterns).

So why not skip the step of asking? (Or, if necessary for politeness, ask from politeness but don’t overly credit the answer.) Instead, observe the other person—and get her talking. If our lateness was important to her, she is bound to respond to it, either by behaving differently or by communicating about it metaphorically. I call the former, theater, and the latter, poetry. She will show us or tell us all we need to know about her reactions, if only we are willing to listen. Of course, when the thing she is reacting to is some imperfection of ours, the last thing we want to do is listen. To want to do so, we need to have experience with the fullness and richness of relationships built on truthful mutuality. You can only get that with another person.

The next step is to stop asking ourselves what we think and feel. Instead, if we observe ourselves with an affectionate, challenging, sturdy, curious attitude, we can discover our own bits of theater and poetry and find out how we really feel about things and not be so subject to our master narratives and party lines. That’s called freedom.

First Things First, a Review of Descartes’s Discourse on Method in 14 Lines

If I invent a character in prose,
His presence does not prove that I exist.
If anything, that’s not the way it goes:
Existence is an attribute of his.

I thought what mattered was to make my mark
But then I found that marks all wash away.
“I think therefore I am” has lost its spark
“I am therefore I think” holds firmer sway.

When mystery outside your window clatters,
Look not for unseen goblins but for knocking.
And let the conversation be what matters:
Discussion, not the minds behind the talking.

So do not put the cart before the horse,
And do not put Descartes before discourse.

Was Mount Rushmore Designed?

Those who reject Darwinism point to elegant works of nature and find in them an intelligent design at work. They argue that you can tell just by looking at Mount Rushmore that there was a designer behind it; it’s not makeshift, jury-rigged, or accidental. Certain features of nature are so elegantly well-suited to their environment and function that they seem as crafted as a sculpture. Typically, the biologist responds by accepting the design of Mount Rushmore while disputing the design of, say, the human eye or some bacteria’s flagella. The biologists then provide a detailed account of how the flagella or the eye evolved, the crucial elements of which are that each variation arose at random as a small step, and each step produced reproductive or survival advantages and was thus “selected” by the environment. The engine of change in evolution is random genetic variation that gives the possessor of the gene an advantage so that more genes like the useful one get passed on.

Another way to refute the claim would be to argue that Mount Rushmore wasn’t designed, either. This argument is annoying, even enraging, because it implies that you are not the boss of you, that when you “decide” to do something, you are no more in control of what you do than Al Michaels is when he describes what is happening on the field during a football game. Even the offensive coordinator “chooses” a play that works best in his imagination, and his success as an offensive coordinator depends on the extent to which the opponents in his imagination are like the opponents on the field. We want to believe that we control ourselves, and attachment to that belief creates great confusion in psychology. A science of natural laws holds that if there is a God in Heaven, he isn’t affecting events on earth; a corollary is that if you have a soul, it isn’t pulling any strings, either.

From my book on early memories:

There is just no getting around the fact that Skinner does not believe in the mind. In a behavioristic account, there is the body and there is behavior and there is nothing left over to ascribe to a mind. … Put simply, the only evidence we have of a mind is the seeing of images that are not in front of us, hearing ourselves think, and feeling, tasting, and smelling things that are not there. The fact that every bit of evidence that we have of minds comes from our five bodily senses I find a bit suspicious. The fact that the mind is said to be the part of us that is immortal I find even more suspicious. We believe in an entity of which we have no evidence and the existence of which would allay our deepest fears. Descartes said, I think therefore I am, claiming that the existence of his mind was the one thing he was certain of. A behavioristic reply might be: I hear words when nobody is speaking them, and even though I call this thinking, all it proves is that I have ears and I have heard people speak.

The behavioristic notion of not having a mind analogizes people to rats and pigeons. Even biologists who are utterly committed intellectually to our descent from other animals balk at this analogy. They think there must be something in the complexity and size of the human brain that produces consciousness, and they believe that this consciousness distinguishes us from other animals (Wilson, 1998). As noted, though, there is nothing in what is called consciousness that is different from what we hear, see, and so on. Behaviorists think that people are certainly more complicated than pigeons, because our bigger brains make us more responsive to deferred consequences, conflictual contingencies, and peculiar reinforcers. However, behaviorists do not see us as fundamentally different from pigeons. Objections to behaviorism include statements like, pigeons roost on statues of people, not the other way around. These arguments are designed to appeal to our pride, not to our reason. Skinner (1971) answered these arguments in his book, Beyond Freedom and Dignity, and I will not rehash his rebuttal here, except to note his use of the word, dignity. A behavioristic account of humanity is an undignified account; it is therefore a humble account, and it is not surprising that many behaviorists are drawn to similarly humble accounts of humanity, such as Taoism and Buddhism (Hayes, Follette, & Linehan, 2004; Baer, 2003).

Mount Rushmore did not spring full-blown like Athena from the head of Zeus. Tourism was sparse in South Dakota. One famous tourist beacon was New Hampshire’s Old Man of the Mountain, which virtually everybody accepted as looking like a person only coincidentally (it collapsed in 2003). I’m certain that a lot of people had a lot of ideas about how to bring tourists to South Dakota. I’m certain that even the guy who “thought it up” had a lot of ideas. I put “thought it up” in quotes because what he really did was generate a whole bunch of images and words, and then he recognized one of them as having merit and promoted it. His idea met with success and failure, and the aspects of the idea that met with success continued and the aspects that met with failure died out. For example, he suggested one mountain range for the attraction, but the Lakota said no. He also suggested that the figures depict famous people from the West, but the sculptor and eventually Congress said no. When the four presidents were decided upon, the sculptor wanted torsos included for Washington and Lincoln, but production ended with busts when war-production replaced public works expenditures.

Even the sculpting itself, like all art, was a process of editing and imagination. Imagination, selected by survival advantages, enables us to try out an action with very little cost. As noted, an imagination is only as useful as its alignment with reality. Artists have a lot of ideas and edit them. Good artists continue editing them even after they are expressed. The editing ends when the artist sees what she expected to see, or when she sees something better and can’t imagine anything even better than that, or when she runs out of time. An artist can only be as good as her aesthetic judgment, just as someone with no sense of humor cannot reliably write comedy.

So rather than concede that Mount Rushmore was designed, I prefer to say that a lot of ideas were considered, some of them were expressed, some were selected and some not. This applies not only to the blueprints but also to the execution. Chisel here or chisel there? According to the artist’s image of Lincoln, here, not there. The mountain and the expectations of funding sources controlled the sculptor’s behavior as surely as a golf course controls Tiger Woods’ behavior. In fact, what makes Tiger Woods a great golfer is that the golf course controls his behavior more thoroughly than anyone else’s.

Paint By Numbers

If you want to make a painting, you can buy a “paint by numbers” kit. A page or canvas has the design drawn on it in numbered irregular shapes that, once filled in with the appropriate colors, produces the work on the cover of the box.

It’s like art. You hang it on your wall. I don’t know whether you are expected to tell visitors that the drawing and plan were done by someone else, or whether you are expected to pass it off as entirely original.

When the recent exhibit, Becoming Van Gogh, went up at the Denver Art Museum, I was delighted to see what a bad painter Van Gogh was for the first few years. He began by copying drawings of the sort you might see in the back of a comic book—send in your rendition and ten bucks and we’ll tell you if you have talent. Then he copied existing paintings, and then he did some of his own. Without exception, he stank. But he knew he stank and he wanted to get better.

A paint by numbers kit allows you to produce something better right away. It also creates a cap on how good you’ll ever get. It’s the difference between defining self-esteem as the things we say to ourselves (or are said to us by others) and defining it (with B.F. Skinner) as the feeling you get when you have skills.

Would you rather snap your fingers and become instantly and magically expert at whatever your goal is or work hard for ten years to reach the same skill level? Aside from meaningfulness, the journey versus the destination, and ownership of ability, only those who choose the latter will keep getting better. Those who choose the former will spend their time snapping their fingers instead of reading, experimenting, and seeking feedback.

I went to hear a painter named John Roy talk about his work just after he had gotten his first computer. His pictures were pointilistic, a series of small squares colored in such a way that when you stepped back from them, you could see an image (usually a cow as I recall). John had programmed his computer to dictate the hue for each dot on the canvas (a more complicated business then; now your paint program can probably do this easily). After the lecture, I raised my hand and asked, “What do you do if the computer tells you to paint the square a color that doesn’t look right to you?” John said, “Oh, then I paint it the right color.”

That’s not just an artist talking. That’s also the way scientists, builders, and gardeners talk. That’s the difference between an expert and a technician, between psychotherapy and an empirically supported treatment.

Marriage Reflection

If I had married her then I’d be him.
How else can you explain his reticence?
Her rage, her manic conduct on a whim
Would drive to silence anyone with sense.
Her unpredictability assaults
Him like a Caribbean hurricane.
His levees, walls, and sandbags aren’t faults.
Who wouldn’t seek protection from her rain?

The more he hides the more she must attack
To penetrate his stony barricades.
And when she fights he never does fight back,
And so her lonely fury never fades.
She storms for a response but he’ll defer.
If I had married him then I’d be her.

Not a Can of Peas

Part of my work over the last 30 years has been to highlight the risks of moving young children from one home to another and disrupting their relationships with previous caregivers. Between roughly 5 months and roughly 5 years, but especially for the first two years of this span, children are developing attachments that, if disrupted, may never be rebuilt.

One way to think about attachment is to consider that relating to people is a skill, and we learn to relate to people and to ourselves by generalizing from early relationships. In infancy and toddlerhood, the child has only one or two or maybe three sets of skills, each set being a repertoire of behavior that is reliably reinforced by a caregiver. The child learns first how to make her parents smile, and then generalizes to learning how to make other people smile. The parents’ smiles are reinforcers because they are associated with nurturance, whereas it takes much longer for other people’s smiles to become potentiated as reinforcers. If you lose a set of skills when you only have two or three repertoires, they are hard to replace; on balance, relating to others may become aversive because a large percentage of such relationships led early on to loss. Later, there are other fish in the sea, but in infancy, there are only a few fish in the sea. Losing one of them can make a child give up on fish.

I’ve frequently said, when professionals are considering moving a child out of a home, that a child is not a can of peas. I was gratified once to hear a judge reproach an attorney with this phrase, which meant to me that perhaps I was having an effect on the system. The idea, of course, was that a child is affected by these moves, whereas a can of peas isn’t affected by transportation. A child cannot be put in storage in with no ill effects.

But now, I also see how the phrase stands for the proposition that people won’t protect something if they don’t think there’s anything to protect. Children can be taught to close the door behind them out of obedience, or they can be taught how heat escapes or flies enter. If the former, then they will only close the door when they think someone is watching, and they will feel guilty and anxious about it. If the latter, they will close the door pro-socially, and they’ll feel good about it. But first they have to see that there is something to protect (heat or freedom from insects).

Psychotherapy practitioners and rule-makers make decisions about psychotherapy often without considering whether there is anything to protect. Nowadays, every therapist is legally obligated to call the potential victim in addition to the police if a patient makes a credible violent threat against an identified person. When this incursion on therapy first developed, many therapists were aghast at the intrusion on the therapy space. The same was true of the obligation to report child abuse. All things considered, politicians decided that the potential harm to the psychotherapy process was less pressing than the potential benefits of saving a life or preventing further injuries to children. I generally agree.

Concerns about a slippery slope were, however, well-placed. Colorado politicians recently decided that every patient should be given a mini-lecture on the different kinds of licenses in the state. I doubt this was seriously weighed against the drawbacks of intruding on the therapy process; instead, it has all the earmarks of being thought up by a group that simply did not consider any drawbacks. At the last minute, this requirement was dropped from the statute, but a therapist still has to produce a document that recites the same material, along with a lot of other intrusive information, and the therapist and client have to go through the charade of pretending that the client reads the document.

No one will protect the therapy process unless there is awareness of something to protect.

The therapy process and its ground rules are designed to create a unique kind of relationship in which patients feel like discarding their social masks and in which therapists are authorized to comment on their patients’ behavior. The problem, currently, is that clinical psychology wants to be a health profession, partly to help people and partly to chase the medical dollar. The problem is that, not only is the therapy process not seen as something to protect in a medical setting, it is downright hostile to a medical setting. This is true for two reasons. One, a medical setting is about diagnosis and treatment, not about understanding narratives and changing them. Wondering about narratives makes the medical frame seem arbitrary when it is important to medical treatment that it be seen as real. Two, the kinds of therapy patients best conceptualized medically (those with schizophrenia, some types of bipolar disorder, organic depression, and so on) are the kinds of people who react most intensely and negatively to the kind of closeness promoted by a therapy process. There is less process to protect with these patients, and the process can distract practitioners from the patients’ medical needs.

So, please, treat people in a medical model who can benefit from it and, especially, who cannot currently benefit from the therapy process. But don’t tell me it’s good for everyone to have a public waiting area, a clipboard of pre-visit inquiries, a receptionist to manage payments, and a complete and utter confusion about the difference between legal confidentiality and actual privacy. Don’t tell me that patients are cans of peas.

Never Out Loud

At my dissertation proposal meeting, supposedly a scientific consultation to massage and critique my research program, one of my esteemed faculty members asked me what I thought of his idea. “Well,” I said, “naturally I want to do as little as possible and still get my degree.” A hush of epic proportions descended on the little group, whereupon my chair muttered in a barking but muted voice, “Michael, never out loud.” He made it clear by his tone that scientific culture insisted that my dissertation represent a thirst for truth, and by his words that he condoned a desire just to get it done as long as I kept quiet about it.

This is what the Jews mean when they say, “Dress British; think Yiddish.”

I wanted my children not to feel guilty about anything they thought, even as I wanted them to be careful about where they spoke it. Free thinking, like masturbation, was to be enjoyed in private and among select friends.

As far as I can recall, I lied to my children only once. Little had picked up some advanced verbiage from Big, and I was admonishing him not to say certain words in certain places while reassuring him that he could say to me anything he wanted. But then I was hit by a sense of my own power, something parents can indulge at any time, the sense that I could tell him absolutely anything and he would believe me. Did I use my carefully constructed credibility to sell him the Easter Bunny, the Tooth Fairy, Santa Claus, or God? No. Instead, I told him that there was one word that was so bad that it must never even be written much less spoken aloud. He wanted to know what that word was, but of course I couldn’t inform him without saying or writing the forbidden word. He begged me for ownership of that weapon that was so powerful it could disrupt any occasion, so I took pity on him and told him that I would say it one time, and he must never repeat it. “The word is Jeshoshaphat.” He nodded grimly, aware of the immense power and, with it, the immense responsibility he now wielded. He was about five years old. A year later, I dropped a plate of pasta in the kitchen and I cried out, “Jumpin’ Jehoshaphat.” He looked at me with horror, surprise, alarm, and finally betrayal as he realized that it was just another word. He hasn’t really trusted anything I’ve said since.

All this time, I thought I was honest with my children to make them think they could rely on me, on a benign authority whom they could question and expect an honest response from, an authority who would bless their critical thinking. But maybe the edge for generating critical thinking goes to the parents whose children learn with dismay that there is no Santa Claus or Tooth Fairy. Maybe their kids learn to question authority at the deepest level, the level driven by disappointment and suspicion. Maybe the therapists who come late to sessions and intrude with other agendas and pull rank on their patients to pressure them into not complaining—maybe those therapists are generating free thinkers in a way I never could by telling the truth.

A year later, at my dissertation orals, I employed the good advice I had received from a clinical supervisor: “Get them talking to each other and they won’t interrogate you.” I nearly made it through the two hours with the art of conversation when one of my committee members said, “Hey, we haven’t asked him any questions yet.” A statistician, he said, “How can you use the output of a discriminant function as a continuous variable?” I said, “Simple. If there was something wrong with doing that, you’d have spoken up long before now.” All four of them started shaking their heads, and it was the art historian on my committee who said, laughing, “Michael, never out loud.”

Unicorns

What mystery required unicorns
(Explanatory myths allaying fears)?
Old profile pictures of an eland’s horns?
Or questioning what lies “too deep for tears”?

Were minds that once believed in things unseen
Concrete or primitive or merely dull?
And why on earth a horn so long and keen?
To signal risky, not just magical?

I’m glad to say that I’m a scientist–
Not spooked by shadows, using lucid schemes.
When I’m alert it seems there’s nothing missed,
But I’m harassed by worry and bad dreams.

Whatever I reject or spurn or scorn
As pointless pierces me: a unicorn.

Love Yourself First?

Dear Dr. Reality,

There’s a phrase I hear so often, and I’m not sure if it’s true. “You can’t love someone else if you don’t love yourself.” Do you think this is true? I’ve been grappling with this one for a while, and haven’t been able to decide whether it’s just annoying psychobabble, or if there’s validity to it. Being more compassionate toward myself has enhanced my intimate relationships immeasurably, but I’m not willing to accept that I’ve been unloving during periods of self-loathing.

Signed, Skeptical

Dear Skeptical,

Love is an emotion and a definition of a relationship. As an emotion, you can love your partner, the Red Sox, or chocolate; as the definition of a relationship, it means that the other person’s happiness or well-being is a reinforcer of your own behavior. Abusive parents are always going on about how much they love their children, and if they mean how they feel about them, then I have no dispute (or basis of disagreement), but if they mean the definition of the relationship, I have to point out sometimes that their behavior more closely aligns with the idea that they hate their children.

It takes a tremendous amount of vulnerability to allow someone else’s well-being to be a reward. There’s a risk that the other person will decide that their happiness doesn’t include you as much as you want to be included—this is almost bound to happen if the other person is your own child. There’s a risk that we all adjust to the love we think we deserve, so if you love someone else, the other person might start to think better of herself and conclude that she can do better than us. There’s a risk that the other person will screw things up and wreck our source of reinforcement. These are just some of the risks, as I’m sure you know. Think city of Cleveland and LeBron James: they felt the emotion of love, but they didn’t really want what was best for him.

It seems pretty obvious that you can feel the emotion of love regardless of how healthy you are. The emotion of love is what we feel about an intermittent reinforcer. (Do Hawaiians love a nice day as much as New Englanders? I doubt it.) No doubt Hitler loved his dog—and the German Army until Stalingrad.

What relation to ourselves is necessary to support a loving relationship with another person? We’d have to be resilient and generally optimistic about our potential, or else the risks and vulnerabilities would be too powerful. We’d have to have an array of available social reinforcers and skills to obtain them, because we would respond to our lover by trying to control her if she was the only important source of reinforcement. In fact, if she were our only source of reinforcement and she had any autonomy at all, we would hate her. And how do we become people who are resilient, generally optimistic, open, and socially skilled? We get this way if we have been the object of other people’s love.

So the answer to your question is not, yes, “You can’t love someone else if you don’t love yourself.” The answer is yes, “You can’t love someone else if you haven’t been loved.”

Supervisory Sex

I’ve known several psychologists who either had sex with or started a romance with former supervisees. This is not unethical or illegal, but it creates a performance problem for the psychologist.

More than other fields, clinical psychology frowns upon sex or romance with supervisees because of the nature of psychotherapy supervision, which often involves discussion of personal matters. This makes the relationship susceptible to exploitation by supervisors—they get the supervisee vulnerable in the course of supervision and then pounce. Of course, the students don’t feel exploited, they feel special; and the supervisors don’t feel like predators, they feel like lovers. Indeed, one of the many things I love about Janna is the image of me I see in her eyes. An equally positive (but less realistic and therefore less satisfying) image of me can be found in the eyes of many of my students. (Also, of course, almost all the other aspects of our marriage benefit from our being equals, in conversation, in bed, in making decisions, and in combat.) Still, the long list of famous clinicians who slept with or got romantically involved with patients and students gives us an idea of how big a problem this is.

Another reason psychology frowns upon sex in supervision and therapy, besides protection of vulnerable people, has to do with the role of the psychologist. The clinician is invited into the inner workings of the patient’s life and mind, and this position of intimacy can be sustained only if there are certain guarantees that the clinician is there as a guide, not as a tourist. It’s a performance of professionalism that must be thorough to be effective. Much as the proverbial banker could not act licentiously or drunkenly and expect people to ask him to safeguard their funds, the clinician cannot act impulsively and expect people to ask her to safeguard their secrets. That’s why the Hippocratic Oath states, “In every house where I come I will enter only for the good of my patients, keeping myself far from all intentional ill-doing and all seduction and especially from the pleasures of love with women or men, be they free or slaves.”

Goffman teaches us that the great story of life involves our performance of roles and our concern about whether our performance will be discredited. The way you present yourself as a supervisor dictates your performance problems. If you claim wisdom, then foolishness and stupidity undermine you. If you claim to be expert in intimate, authentic conversation, then stiffness and caution give your performance the lie. If you claim to have transcended your own psychology, then any emotion at all, instead of enriching the supervision, will mock it.

One performance of supervisor that is especially susceptible to discreditation by sexual behavior is that of the charismatic leader. One wants to devote oneself to Skinner because of the clarity and brilliance of his ideas, and his absolute repudiation of any cultlike behaviors satisfies the devotee’s anxiety that Skinner might be after admiration and not truth. If you look at actual cults, you tend to find leaders (a shout out here to feminism for providing the world with women who are as bad as men) who exploit devotion for lust, greed, political power, and admiration. When supervisors do the same, only emotional cripples stay with them. The charismatic leader is the best positioned to exploit followers and the one whose entire performance is cast in cultish and narcissistic terms by any sexual, financial, or devotional agenda. If you want followers of the sort you want, then you have to be above suspicion when it comes to lust.

It’s empathy that levees and diverts supervisory lust. I meet young women who are both worried and perhaps a little relieved by the idea that they can make their way in psychology on their looks, with the crushing disappointment (whenever it turns out to be true) that Irene Cara’s character displays in Fame when she thinks her singing voice has earned her a major opportunity and she is told to take off her shirt. And even if a student wanted to be seen sexually, I can’t believe it would be good for her. For this reason, I don’t have an opinion about supervisory romance between people who are fundamentally equals and only happen to find themselves in a supervision together. Like so much else, it’s the function of the romance that matters, not its topography. But even then, the charismatic supervisor will find himself with a discredited performance that might not be salvageable.